The Importance of Developing Communication Networks to Face Emergency

In the midst of the global pandemic of Corona Virus, many problems arose in the field of communication technologies. For example, there were many complaints from users of mobile phones in Britain that their voice calls are interrupted or fail, especially when connecting to different networks.

Where the two British telecom companies (Three and O2) have verified the problems in their networks while a third company EE has announced that its communication problems occur when its customers connect to other mobile networks while the internal communications are fine.

The telecom company O2 explained on its website that it knows that its subscribers face some problems when sending and receiving voice calls, especially 2G, 3G and 4G, and in turn, the company apologized to its customers. Down Detector, a website that monitors the state of the Internet, has announced that many Internet users have reported problems communicating over the Internet.

The truth is that this problem is global and is not limited to a specific country where the problems started due to the high demand for remote work services as millions of people started working from their homes as part of government directives to limit human gatherings for control the cessation of the spread of the new corona virus covid-19 for example Microsoft's Teams service has experienced login problems due to the massive wave of remote workers around the world.

The world has suddenly used, under the current circumstances, all the advantages and capabilities of communication technologies in almost all areas of life. The Internet in particular has become the most important and used window for communicating, seeing the conditions of the world and following the course of life on a personal and public level alike.

Hence the importance of modernizing networks of communication technologies and ensuring their readiness to work efficiently in natural and emergency conditions, as is the case now in the face of Corona virus, as well as the importance of mastering their use by people. Based on this confrontation, many countries will move to modernize their mobile communications networks to the 5G generation, and telecommunications companies will work in the near future to develop their software, devices, and networks, and work to find new technologies and solutions ready for such conditions such as broadcasting and direct connection to the Internet with subscribers via satellite. The Internet used to train and develop its employees and employees to master the work remotely more than before.